I was in this very same home office. Had AOL then. Took a work break to check the news on AOL's home page. Prominent headline: An airplane has crashed into one of the Twin Towers. No accompanying (yet) photo. No streaming video (impossible then?). I figured a small passenger plane, either a two- or four-seater. Pilot had a stroke or a heart attack? Must return to work. Did so. Forgot. About 20 minutes later I check AOL news again. A second plane has struck the other Tower. Okay, something's going on!! Run to the living room. Switch on American Broadcasting Corporation. News anchors pallid. In shock. Halting speech. And ... VIDEO The company I worked for sent urgent e-mails demanding people return to production. That was SO difficult to do. Fortunately the technology didn't yet exist to check keystrokes per minute and pause time. Did my best, but focusing on work was almost impossible. You?